The ISO develops international guidelines to promote good business practices on a global scale, consequently its certificate demonstrates that Autochim srl:
A. has put in place an appropriate quality management system
B. analyses and comprehends the clients needs and expectations.
C. has determined the processes required to finalise the expected results (providing excellent services and increasing client’s satisfaction) and is implementing them.
D. has granted the availability of the necessary resources to support the activities and to supervise the above processes.
E. works in order to prevent the noncompliances and adopts processes of improvement designed to:
1. solve any noncompliance
2. analyse the causes of the noncompliances and take corrective actions in order to prevent any repetition
3. handle complaints received from the clients I. is continuously monitoring, measuring and improving the effectiveness of the internal quality control system.